1. Introduction
At Presencia IA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information.
2. Information We Collect
To conduct GEO (Generative Engine Optimization) audits, we collect the following information from our customers:
- Registration information: Name and email address
- Website domain: Your site URL for analysis and auditing
- Audit data: Results of visibility analysis in AI models, improvement recommendations, and performance metrics
3. Use of Information
We use your information to:
- Provide and improve our services
- Process audits and analysis of your website
- Send notifications and updates
- Respond to inquiries and customer support
- Personalize your experience
- Comply with legal obligations
4. Sharing Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- When required by law
5. Data Security
We implement technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, or destruction. However, no system is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide our services. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Data portability
8. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on the site.
9. Contact
If you have questions or concerns about this Privacy Policy, you can contact us through our website or email our privacy team.
Last updated: January 2026